Like most part-time gear makers, I juggle many other jobs and projects. I do my best to respond to email inquiries in a timely fashion, but please respect the fact that it may take anywhere from 2-6 business days to receive a response. I do not respond to emails on weekends or holidays.
Treat your gear inquiry like professional correspondence. This is a business solicitation via long-form email, not a social media DM.
When messaging about potential orders: please include as complete of an inquiry as possible. Reference sketches or a full written description of your concept are preferred. I’m happy to help you take an idea and make it into a fully-fledged design.
I will not respond to vague messages like “how much for this?” or “can I get some gear?” that are sent with no other context.
I do not respond to requests for progress updates once an agreed-upon order is already in process. However, I am happy to discuss your order at length in the design phase.
I do not respond to gear inquiries sent via social media DMs (Instagram, Twitter, or Facebook).
I do not respond to unnecessary repeat emails.
Repeat unnecessary emails or requests for progress updates once an order is begun will remove you from consideration as a future client. No exceptions.
Awkward Bug Studios 